Cloud Managed Datacenter: The Remarkably Innovative Solution For IT

Going beyond SDDC and Hyper-convergence!

Enterprise IT has been experiencing many changes over the last decade given the shift of IT from virtualized environments to a private or public cloud, containers, new orchestration layers, new application description formats and the conversion of appliance-based service delivery to virtual appliances running on your infrastructure.

One of the common themes across a lot of these new technologies has been fast evolution, rapid iteration and the need to integrate them together. This puts the burden on the IT staff to keep up with all that is happening, while doing their day-to-day job. So all the agility benefits from cloud, containers and automation come at a cost of increasing complexity. Here is a curve that best represents what a lot of customers and IT teams are feeling:


As IT tries to increase agility, complexity also rises.

The question: how can this complexity be tamed in a datacenter?

A datacenter typically has anywhere from hundreds to thousands of devices. On top of this infrastructure, customers typically install four kinds of software:

  • Management software for the infrastructure components
  • Management software to convert the infrastructure to a cloud
  • The business applications
  • Monitoring and operations software to manage all of the above

This requires a team with high levels of expertise to deploy the many types of hardware and software.

Salesforce set a precedent when they solved a similar type of complexity. They completely eliminated all of the on-premise cloud components by converting the CRM application to a pure SaaS-based consumption model. This is exactly what public clouds do to simplify the operations and management complexity of infrastructures. Essentially, public clouds provide an API endpoint to talk to a pre-installed cloud. The customer only handle the business applications and run the monitoring tools for their applications.

Salesforce was just an application; the growth in its consumption by enterprises directly relate to their customer base. Hence, the growth is significantly more organic and the cost increases in a sub-linear manner. In the case of a public cloud, the enterprises are consuming actual compute, storage and networking resources; these do not scale well in terms of cost. In fact, as the cost increases rapidly, the on-premise installation starts to look cheaper, so long as the complexity and Opex can be minimized. Alternatively, the growth of consumption may not be directly related to the number of customers. Many workloads are solely run to perform software development and provide ‘freemium’ offerings. These costs will directly impact the bottom-line for the enterprise.

There is a need for a solution that can tame all the complexity while simultaneously running on-premise workloads through a company’s servers, storage and network. In many cases, there are other reasons to do so, including data locality, performance, security, visibility and control.

The real question is how to provide a public cloud-like service with on-premises servers and storage without adding a huge amount of operational complexity.

The answer: Cloud Managed Datacenters

Cloud management is an innovative approach that leverages a SaaS platform to simplify installation, monitoring and management of remote datacenters. The architecture and rationale is very similar to what Meraki did for networking.

In order for this architecture to be beneficial, the infrastructure deployed in the datacenter must work well with the cloud management built into the SaaS portal. It must be an integrated solution that combines a set of server and storage devices with a SaaS-based web portal, designed to operate together.

Some of the key benefits of cloud managed datacenter (CMD) include:

  • All patching and upgrades are driven from the cloud over a secure connection
  • No manual software installation on-premises
  • The existing IT staff doesn’t have to understand all the details of cloud software
  • The SaaS layer has high feature velocity
  • Part of IT operations can be offloaded to the CMD vendor

The Cloud With ZeroStack

At ZeroStack, we have built a similar solution for datacenters. The solution consists of two parts:

  • Datacenter infrastructure
  • SaaS-based web portal

Once the servers are installed in the datacenter, the rest of the installation is driven by the SaaS portal. The only steps that the customer will need to take is to create an account on the SaaS portal, obtain an account code, enter that into servers and start managing them as part of an on-premise cloud. All the management, monitoring and consumption is done using the SaaS portal.

In addition, the solution is integrated with the public cloud via the SaaS player and web-based GUI. This allows the SaaS platform to deliver features at the same velocity as the public cloud vendors and keep up with their feature agility. This is something that cannot be achieved by vendors that provide on-premise, shrink-wrapped software which is released once a year.


We believe that this is the only model that can simplify the complexity of building a cloud and deliver a private or hybrid cloud to customers.

Let’s bend the complexity curve using Cloud Managed Datacenter!


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